"Unexpected Installation Error"
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| Aug. 11, 2008 - 6:12am | |
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mhairig Registered User Post count: 3 |
Hello, I tried to install the blank canvas add-on after updating to the latest version of firefox (I am on a mac) and I got the following error: "Firefox could not install the file at.... etc...
Please help! (Be gentle - I am not very computer literate
Thanks! |
| Aug. 11, 2008 - 7:35am | |
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Jerome Dane Blank Canvas Post count: 94 |
Hey there. Try clearing the cache of firefox. There's also a fix that involves deleting something in your profile relating to extensions, but I'm not sure what that is off hand. I would imagine that completely clearing your cache ("Tools > Clear Private Data") should help. You may also want to see the Invalid Hash install error page for workarounds. |
| Aug. 11, 2008 - 8:30am | |
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mhairig Registered User Post count: 3 |
Hi, I tried clearing the cache and re-starting firefox and it was still not working and I tried the manual install of the .xpi file and it didn't work either. I looked in the error log and the most recent said "Unknown property 'border-radius'. Declaration dropped" Is this then a problem with my system / firefox installation?! Thanks! |
| Aug. 11, 2008 - 11:54am | |
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Jerome Dane Blank Canvas Post count: 94 |
Here we go: (see the installation bug which is stickied in this forum) "I've finally found a way to install the add-on, by deleting 3 files in: Library, Application support, Firefox, profile. |
| Aug. 11, 2008 - 12:07pm | |
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mhairig Registered User Post count: 3 |
I deleted some other extensions that didn't work with teh latest firefox and it seems to be working now |
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